Terms of service

Terms of Service
Last updated: March 28, 2026

Welcome to Regulo. These Terms of Service govern your use of our website and any purchases made through our store.

By accessing our website or placing an order, you agree to these Terms.

1. Store operator

This website is operated by Regulo. Throughout the site, the terms “we,” “us,” and “our” refer to Regulo.

2. Use of the website

You agree to use our website only for lawful purposes and not for any fraudulent, abusive, harmful, or unauthorized activity.

You must not:

misuse the website
interfere with its security or operation
introduce malware or harmful code
attempt unauthorized access to systems or data
use the site for unlawful resale, scraping, or exploitation

3. Product information

We make reasonable efforts to display product descriptions, images, sizing, and colors as accurately as possible. However, actual colors and appearance may vary depending on your screen, device settings, and lighting conditions.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order where necessary, including in cases involving suspected fraud, pricing errors, stock issues, or other legitimate business reasons.

You are responsible for providing accurate billing, shipping, and contact information.

5. Prices and payments

All prices shown on the website are listed in the currency displayed at checkout.

Unless otherwise stated, prices may not include shipping fees, customs duties, import taxes, or similar charges outside our control. These, where applicable, are the customer’s responsibility.

Payment must be completed before an order is dispatched.

6. Shipping

Delivery times are estimates and are not guaranteed. Delays may occur due to carriers, customs, holidays, or events outside our control.

Risk of loss or damage passes to you upon delivery of the goods to the address provided in your order.

7. Returns and cancellations

Returns and cancellations are governed by our Return & Refund Policy, which forms part of these Terms.

For customers in the EU, statutory consumer withdrawal rights remain unaffected. EU distance-selling law provides a 14-day withdrawal framework for eligible consumer purchases.

8. Intellectual property

All content on this website, including branding, logos, graphics, text, images, and design elements, is owned by or licensed to Regulo and may not be copied, reproduced, distributed, or used without prior written permission.

9. Third-party services

Our store may use third-party tools or services, including Shopify, payment providers, and shipping providers. We are not responsible for third-party services except where required by law.

10. Limitation of liability

To the fullest extent permitted by law, Regulo shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

11. Indemnity

You agree to indemnify and hold harmless Regulo against claims, losses, liabilities, and expenses arising from your breach of these Terms or misuse of the website, to the extent permitted by law.

12. Governing law

These Terms shall be governed by the laws of Germany, excluding conflict-of-law rules, unless mandatory consumer protection rules in your country of residence provide otherwise.